Four Pillars: Customers

As part of the Quanex Building Products Corporation, Edgetech have embraced their Four Pillar Strategy. Customers, employees, shareholders, and community are the four pillars of every world class business. As Edgetech look to further enhance their global reputation for outstanding quality and performance, the Four Pillars will be at the heart of our business action plan.

Prioritising customer focus

Over the last five years Edgetech have developed and implemented a Customers at the Centre initiative. Its aim is to make buying from Edgetech quicker and more convenient for every customer.

As an Edgetech customer, you get access to a range of professional marketing tools to help promote your business and educate your customers on the importance of energy saving glazing. The benefits of Warm Edge Technology have made a huge impact on the glazing industry affecting all areas of the construction industry, improving standards, and boosting sustainability.

Many Edgetech customers are leading national and international glass unit manufacturers who choose Edgetech for the reliability, precision, and maximum production efficiency our products enable. As we drive towards a more sustainable future, Edgetech spacer’s energy efficiency is also increasingly relevant throughout the glazing industry.

Outstanding customer service

At Edgetech, we pride ourselves on our attention to detail and our willingness to go above and beyond to assist every Edgetech customer. In order to offer our customers the most reliable and consistent service possible, we’ve assembled a team which provides wide-ranging industry experience and expert product knowledge.

At Edgetech, we promote excellence in every area of our business. This often translates to our focus on customer care. Our professional customer support service is both comprehensive and insightful. There’s always a member of the Edgetech team on hand to respond to any queries you may have about our range. Coupled with our simple and efficient online ordering system, Edgetech’s customer care values lead the industry on an international scale.