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We’re demonstrating our confidence in the future with a major new investment in IT infrastructure.
The Quanex firm, which for years has used the Sage platform to oversee its enterprise resource planning, payroll and customer relationship management, is making the switch to SAP.
Where Sage is primarily intended for small to medium-sized businesses, SAP is geared towards much larger enterprises – something which reflects both Edgetech’s continued success in recent years, and its ambitious plans for the future.
SAP helps firms manage various aspects of their operations, including finance, human resources, supply chain, manufacturing, procurement, sales, and customer relationship management.
Changing from one software to another might sound simple – but, as Head of Sales Tony Palmer explains, it’s a major undertaking.
“Adopting SAP obviously represents a financial investment, but it’s been a much bigger investment of time and energy.
“Our team has worked incredibly hard to implement SAP, and make the transition as seamless as possible.
“Switching from one software platform to another is always a challenging, time-consuming process.
“However, in doing so, we’ll be able to boost efficiency behind the scenes, and offer an even better standard of service to our customers.
“Our main aim is to provide a more accurate and automated solution for order processing, creating a more streamlined customer experience.
“We apologise for any inconvenience arising from this move, but are committed to ensuring a smooth transition and providing the highest level of support during this exciting period of growth and improvement.”
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